Frecuently Asked Questions

Frecuently Asked Questions


  • 1. From our online store.
    2. Or from any of the next online stores (in chile):

  • Augmented Reality (AR) is a fascinating technology that recognizes real world objects in real time and merges them with digital content, creating an enriched experience that goes beyond reality.

  • As Augmented Reality technology matures and mobile smart devices become more powerful in terms of computing, processing and public availability, there has been an increasing interest within the scientific community to study the potential uses for and effects of AR in education. Today, there are dozens of research papers with concrete results that show the benefits AR has on learning. We’ve designed PleIQ based on this research. If you want to know more details on this interesting topic please visit our blog.

  • Any smart mobile device (tablet or phone) running on an Android (version 5.0 or higher) or iOS (version 11.0 or higher) operative system. We recommend a minimum of 1GB of RAM, an ARMv7 (Cortex), CPU or Atom CPU processor, and OpenGL ES 2.0, which almost any smartphone or tablet has today. The more megapixels the device’s camera has, the easier it will be to scan the cubes.

  • PleIQ is recommended for children from 3 and 8 years old. Nevertheless, it could be used for children younger than 3 with parental assistance and for children older than 8 as the experiences are very entertaining.

  • Currently PleIQ experiences are available in English and Spanish, but we look forward to adding other languages in the future.

  • PleIQ comes with 48 Augmented Reality learning experiences, divided between the interactive alphabet, numbers, and the challenges/games for each intelligence. We plan to expand the PleIQ universe. Subscribe to our newsletter to stay informed.

  • - With PleIQ Home, the code is located on the back of the Quick Start Guide (inside the box).
    - With PleIQ Paper, the code is inside the box.
    - With PleIQ Digital, the code is sent to your email.
    - With Caligrafix + PleIQ notebooks, the code is on the back cover.

    IMPORTANT: This code is only necessary to create your PleIQ account (it is used only once), and then if you change devices or want to log in, you only need to enter your email and password.

  • It may be that your code was previously used and expired. If you have already created an account using your code, you only need to log in with your email and password by pressing the "Login" button.

    If you don't remember your password, enter the PleIQ app, and use the option "Forgot your password?" Located just below the blue "Start" button, then follow the prompts.

    Or if you prefer, you can change your password right here!


  • PleIQ is designed to work in the home and classroom. At home, PleIQ is the ideal solution that ensures children spend their screen time having fun while learning at the same time. In schools, PleIQ School offers special functions that meet the needs of the institution and help teachers provide a more personalized and effective education for their students.

  • If you are a school or a educational institute, you can make a request from here. To learn more about PleIQ please visit our PleIQ School section. If you are a school or a educational institute, PleIQ School can help you achieve an effective digital transformation in your school that offers multiple benefits to students and educators. To learn more about PleIQ please visit our PleIQ School section. If you’re interested in PleIQ School, write us and we’ll get in touch with you.

  • PleIQ School is a learning platform designed for schools that includes special features like progress analysis, early alerts, individualized analytics and additional information regarding levels, classrooms and students. These additional features allow school leaders to make more informed decisions to improve the quality of the education offered at the institution.

  • Yes! In order to fulfill our vision, we want to make PleIQ available to as many schools as possible. That means we have special offers for educational institutions. Please contact us to discuss this further.

  • You can join our PleIQ Ambassadors program and be a part of a growing community of educators who are generating educational content with PleIQ. Join the program here. If you are interested in a different kind of collaboration or you have an idea you’d like to share, please contact us.

Development / Distribution / Commerce

  • We want to meet you. We are always seeking talented and motivated people that share our vision of a better education. Please send us your CV and/or portfolio to

  • Write us to

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